TERMS OF SERVICE

All our products are engraved at our Edmonton facility. We will replicate the drawing you have created to a near identical match. Some spacing and minor size discrepancies may be noticeable but are necessary to ensure the final product will present beautifully on the monument. We do not accept returns on our products for any reasons other than damaged shipments or mismatch between the approved picture at time of purchase and the finished product (Some variation in colour may be noticeable).

Prior to purchasing a marker from Prairie Flat Memorials, it is imperative to understand and confirm the cemetery regulations. Cemeteries WILL NOT accept markers that do not comply to their regulations. As well, you must comply with all of these requirements. If the marker is refused by the cemetery all charges incurred, including return shipping and possible remaking of the stone, are the purchaser's responsibility.

Customers may cancel the order without incurring any charges and a full refund will be given if you notify us or cancel the order within 48 hrs. of placing the order. No exception whatsoever will be made once your order is processed and the marker is engraved and/or shipped.

Our memorials are carefully packaged and shipped to ensure a safe delivery to your destination, however the possibility exists that damage can happen during transit. If it does, kindly note the damages on the bill of lading immediately and email us a copy of the bill of lading, with pertinent photos, to permit the filing of a proper claim in a timely manner. After you've accepted the memorial, protect it from further damages by keeping it in a safe place. We need to know the exact damage to the memorial. If possible, take a photo when you uncrate it - after noting the damage on the bill of lading and email the photo to us.

If the damage is not discovered at the time of delivery and is found while unpacking the memorial, notify us immediately. Email us a copy of the bill of lading with the damages noted on it. We will arrange for an inspection from the shipping company. It is important to inspect the memorial immediately.  All merchandise should be retained in the original shipping container in the same condition when damage was discovered—until an inspection can be done.

All shipping-related damage should be notified to us within 24 hrs. of accepting the delivery.

Moneyback Guarantee - If you are not satisfied with your monument upon delivery and after inspection, you can ship it back to the following address for a complete refund, including return shipping. An email stating the reason for the return along with a photo of the monument showing any defects or discrepancies from the original order are required prior to shipment and will be reviewed prior to a refund being issued. The shipping Bill of Lading with return shipping costs are also required. Prairie Flat Memorials will not be help responsible for damage that occurs from customer or third party handling after the monument has been received. 

Edmonton Granite Memorials
13623 149 St
Edmonton, Ab
T5L-2T3

If you have a shipment-related question, please contact us by phone 780-515-1799 or by email @ customerservice@prairieflatmemorials.ca

Let customers speak for us

from 44 reviews
Beautiful Headstone

The granite is good quality. The headstone is beautiful and just as is shown. We are very pleased with the product.

Barbara Gray
20" x 12" x 3" Single Flat Grave Marker 79 lbs DELIVERED IN 2 WEEKS
20" x 12" x 3" Single Flat Grave Marker 79 lbs DELIVERED IN 2 WEEKS
Quick service and delivery

I appreciated the quick service and delivery of my dads grave marker that was installed today.

Tina Mitchell
24" x 12" x 4" Single Flat Grave Marker 126 lbs DELIVERED IN 2 WEEKS
24" x 12" x 4" Single Flat Grave Marker 126 lbs DELIVERED IN 2 WEEKS
Very Simple and Easy

From the time I ordered the stone until the time it arrived on my doorstep was extremely fast. I was expecting a couple of weeks, and it only took 5 days with a weekend in there. The customer service and people were wonderful to talk with and getting everything sorted from payment to shipping. I will without a doubt use them again, just hopefully not too soon.

Jeremy Muyres
20" x 12" x 3" Single Flat Grave Marker 79 lbs DELIVERED IN 2 WEEKS
20" x 12" x 3" Single Flat Grave Marker 79 lbs DELIVERED IN 2 WEEKS
Highly recommend

Ordering was easy, the price was excellent, great selection of graphics and fonts. Free shipping was a bonus, with fast delivery. Staff was very friendly and professional. We will recommend this company to others.

Dalyce Cheveldae
30" x 6" x 20" Double Upright Monument 396lbs with Base 285lbs DELIVERED IN 2 WEEKS
30" x 6" x 20" Double Upright Monument 396lbs with Base 285lbs DELIVERED IN 2 WEEKS
Grave Marker

I was very happy with how my mom’s grave marker turned out. Amazing service as it was delivered to my home in Leduc. I would highly recommend this company!

Garth Sloane
20" x 12" x 4" Single Flat Grave Marker 105 lbs DELIVERED IN 2 WEEKS
20" x 12" x 4" Single Flat Grave Marker 105 lbs DELIVERED IN 2 WEEKS
Prairie Flat Memoriials

Thank you to Praire Flat Memorials and Edmonton Granite, of our Mother’s memorial stone! Their prompt service and excellent installation is greatly appreciated!!

Gloria Marie and family
24" x 6" x 18" Single Upright Monument 285lbs with Base 238lbs DELIVERED IN 2 WEEKS
24" x 6" x 18" Single Upright Monument 285lbs with Base 238lbs DELIVERED IN 2 WEEKS

Great job on the plaque

Michelle
12" x 8" x 4" Single Flat Grave Marker 42 lbs DELIVERED IN 2 WEEKS
12" x 8" x 4" Single Flat Grave Marker 42 lbs DELIVERED IN 2 WEEKS
Amazing service

The whole process from beginning to end was super easy. We received our stone 2 days after ordering! We highly recommend Prairie Flat Memorials!

Dionne Manson
20" x 12" x 3" Single Flat Grave Marker 79 lbs DELIVERED IN 2 WEEKS
20" x 12" x 3" Single Flat Grave Marker 79 lbs DELIVERED IN 2 WEEKS
Professional Service - Beautiful Product

When my brother recently passed away, we held an informal Memorial / Cremation Burial Service in a small out of province town, so wanted to have the headstone there at the same time for full closure, as no one would likely have need to return there in the future.
I live in in Calgary but could not find a company that could have the Headstone completed in the short time required, so I tried Prairie Flat Memorials in Edmonton. The owner Paul assured me he could have it ready to take with us and started working on it as soon as I provided the information.
It was ready three days earlier than promised and looks great. The quality of workmanship is exceptional, and their price was competitive. One of their employees even delivered it to my sister’s acreage near Sherwood Park, so she could bring it with her.
It was a pleasure communicating with Paul by email and phone. He was very professional and accommodating throughout. I highly recommend Prairie Flat Memorials and will certainly call on them again when the need arises. I had read the reviews prior to committing my business with them, and now having experienced their superior service I understand why they were all so positive. The world needs more quality, service-oriented businesses like this!

Marvin Baird
20" x 12" x 3" Single Flat Grave Marker 79 lbs DELIVERED IN 2 WEEKS
20" x 12" x 3" Single Flat Grave Marker 79 lbs DELIVERED IN 2 WEEKS
THE HEADSTONE IS EXCELLANT AND THE COMPANY IS VERY PROFESIONAL TO DEAL WITH 5 STAR FOR SURE

Thank you for a seamless transaction

Robert Graff Jr.
24" x 4" x 18" Single Upright Monument 189lbs with Base 220lbs DELIVERED IN 2 WEEKS
24" x 4" x 18" Single Upright Monument 189lbs with Base 220lbs DELIVERED IN 2 WEEKS
Service and Design Excellence

The headline says it all. This is the second time within a year I have used this company. I was thrilled will both stones that were made for me. Delivery was awesome. Follow up equally so

Faye Saunders
20" x 12" x 3" Single Flat Grave Marker 79 lbs DELIVERED IN 2 WEEKS
20" x 12" x 3" Single Flat Grave Marker 79 lbs DELIVERED IN 2 WEEKS

Great service, half the price for the same product

John Mccarron
20" x 12" x 4" Single Flat Grave Marker 105 lbs DELIVERED IN 2 WEEKS
20" x 12" x 4" Single Flat Grave Marker 105 lbs DELIVERED IN 2 WEEKS
Highly recommend

This experience exceeded my expectations in every way. Excellent customer service, lovely product, and delivered to my doorstep quickly and carefully! The memorial marker turned out nicer than I imagined…such lovely craftsmanship. I highly recommend Prairie Flat Memorials!

Janell T
12" x 8" x 3" Single Flat Grave Marker 32 lbs DELIVERED IN 2 WEEKS
12" x 8" x 3" Single Flat Grave Marker 32 lbs DELIVERED IN 2 WEEKS
Very fast, high quality!

I wanted to leave a review on how happy we are with the flat marker. It looks great, stone is high quality, and the completion was very fast. Thanks to everyone for your great service! I will definitely recommend thIs company to others.

Darcy Brown
20" x 12" x 3" Single Flat Grave Marker 79 lbs DELIVERED IN 2 WEEKS
20" x 12" x 3" Single Flat Grave Marker 79 lbs DELIVERED IN 2 WEEKS
Praire Flat Marker

The team was very professional & helpful with our purchase. I would recommend them any time.

Linda Adank
36" x 18" x 4" Double Flat Grave Marker 284 lbs DELIVERED IN 2 WEEKS
36" x 18" x 4" Double Flat Grave Marker 284 lbs DELIVERED IN 2 WEEKS

SELECT MONUMENT TYPE - ORDER ONLINE - 2 WEEK DELIVERY